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Delivery outside Denmark

International customers

1. SHOPPING OUTSIDE DENMARK ON GOLDENTIME.DK
GoldenTime.dk is a Danish webshop selling luxury watches, jewellery, writing instruments etc. to both women and men. All information in the webshop is written in danish. GoldenTime.dk is approved by the danish e-commerced foundation, which means you can shop safe and secure on our webshop. We also have the approval of PBS also called NETS, which is Denmark's largest supplier of credit cards and payment systems.

2. PRICES
All prices are quoted in Danish Kroner (DKK)

3. PAYMENT
GoldenTime.dk accept most foreign credit cards. If you want to transfer the money directly to our bank account, you must contact customer service at info@goldentime.dk or by phone +45 29 24 66 44.

4. POSTAGE
All orders with delivery outside Denmark will get charged of delivery. When entering the delivery country the system will automatically charge the amount of delivery.

5. DELIVERY
All orders are shipped with the Danish Postal Service (PostNord). All orders received before 2 pm on weekdays, are shipped the same day - orders received after 2 pm will be shipped the next day.

If you place an order outside Denmark, danish VAT will automatically be added.

6. CUSTOMER SERVICE
If you have any questions or comments, please do not hesitate to contact our customer service by e-mail info@goldentime.dk or by phone +45 29 24 66 44.

7. RETURN AND EXCHANGE ITEMS
Are you dissatisfied with the item you bought? All you need to do is to leave a copy of your order confirmation together with the item, and go to your post office and forward the item you wish to return to us. If you are just returning the item to change it to another size, we will send the size that you request if it is on stock, as quickly as possible. Your 2 weeks of right of return begins the day that you receive the package. Remember that returning an item/order is at the customer´s own risk.

The customer must pay return postage. If you return items from a country outside the EU, we ask you to always send the items as a present or with an invoice attached to the outside of the parcel.

When you return your order, and if you do not want to exchange it, your money will be repatriated to the credit card used when ordering, within 30 days.
Forward item in original condition and in intact packaging, to us at the following address:
Ulsted
Østergade 6
7500 Holstebro
Denmark
Marked "RETURN"